The Panthers

Home Packages Merchandise Events Overview Seat Map FAQ Terms & Conditions Contact Us

Choose your package

Vip

Buy Now

The ultimate Panthers experience. Gain exclusive access to the club's inner sanctum while enjoying intimate events with the NRL squad in 2019.

VIP exclusive benefits:

Watch all the action at Panthers Stadium from the seating category you prefer
VIP parking at Panthers Stadium
A signed 2019 Panthers Jersey
Experience post-game celebrations with a visit to the Panthers dressing room at Panthers Stadium
VIP Aqua Golf event with the Panthers players
Enjoy dinner and watch State of Origin II at the Panthers Academy
Enjoy a BBQ breakfast with the Panthers NRL squad
Both membership package choice items (Cap & Beanie)
Opportunity to be in the 2019 team photo
One general admission ticket for the Panthers game in Bathurst
A personalised Panthers 2019 VIP Member seat cover
20% discount on Panthers merchandise at the Panther Shop and merchandise outlets at Panthers Stadium
$5 return travel to selected away games on the Panther Bus throughout 2019 ($10 for members)
Big screen birthday recognition at Panthers Stadium

Member exclusive benefits:

Entry to 11 Panthers home games at Panthers Stadium in 2019
Exclusive 2019 Members Merchandise Pack
Exclusive member-first emails
2019 Panthers Penrith Leagues Club Membership
Pre-purchase tickets to NRL Finals Series and State of Origin (Sydney) matches
Voting rights for 2019 Members Player of the Year
Invites to member-only functions with the players

Member Packs

Price Guide

	Adult	Concession	Teen(11-16)	Junior(6-10)
FULL PRICE	$1,100.00	$1,100.00	$1,100.00	$1,100.00
MONTHLY PRICE	$111.00	$111.00	$111.00	$111.00

A $5 start-up fee applies for anyone signing up on a part payment plan. Please refer to DebitSuccess' Terms & Conditions.

Diamond

Buy Now

Secure reserved seat in the Western Grandstand at Panthers Stadium for the 2019 season.

Includes:

Entry to 11 Panthers home games at Panthers Stadium in 2019
YOUR choice of either a 2019 Members Cap or Members Beanie
Exclusive 2019 tailored Members Merchandise Pack
2019 Panthers Penrith Leagues Club Membership
Pre-purchase tickets to NRL Finals Series and State of Origin (Sydney) matches
Voting rights for 2019 Members Player of the Year
Invites to member-only functions with the players
10% discount on Panthers merchandise at the Panther Shop and merchandise outlets at Panthers Stadium
$15 discount each time you travel on the Panther Bus during the regular 2019 season
Exclusive member-first emails

Member Packs

Price Guide

	Adult	Concession	Teen	Junior	Family	Teen Family	Junior Family
FULL PRICE	$365.00	$295.00	$295.00	$295.00	$1,140.00	$1,140.00	$1,140.00
MONTHLY PRICE	$36.50	$29.50	$29.50	$29.50	$114.00	$114.00	$114.00

A $5 start-up fee applies for anyone signing up on a part payment plan. Please refer to DebitSuccess' Terms & Conditions.

Platinum

Secure reserved undercover seating on halfway in bays 4 or 5 of the Eastern Grandstand at Panthers Stadium for the 2019 season.

Includes:

Entry to 11 Panthers home games at Panthers Stadium in 2019
YOUR choice of either a 2019 Members Cap or Members Beanie
Exclusive 2019 tailored Members Merchandise Pack
2019 Panthers Penrith Leagues Club Membership
Pre-purchase tickets to NRL Finals Series and State of Origin (Sydney) matches
Voting rights for 2019 Members Player of the Year
Invites to member-only functions with the players
10% discount on Panthers merchandise at the Panther Shop and merchandise outlets at Panthers Stadium
$15 discount each time you travel on the Panther Bus during the regular 2019 season
Exclusive member-first emails

Member Packs

Price Guide

	Adult	Concession	Teen	Junior	Family	Teen Family	Junior Family
FULL PRICE	$310.00	$245.00	$155.00	$155.00	$725.00	$725.00	$725.00
MONTHLY PRICE	$31.00	$24.50	$15.50	$15.50	$72.50	$72.50	$72.50

A $5 start-up fee applies for anyone signing up on a part payment plan. Please refer to DebitSuccess' Terms & Conditions.

Gold Plus

Secure reserved seating on either side of the tunnel in the Western Terrace of Panthers Stadium for the 2019 season.

Includes:

Entry to 11 Panthers home games at Panthers Stadium in 2019
YOUR choice of either a 2019 Members Cap or Members Beanie
Exclusive 2019 tailored Members Merchandise Pack
2019 Panthers Penrith Leagues Club Membership
Pre-purchase tickets to NRL Finals Series and State of Origin (Sydney) matches
Voting rights for 2019 Members Player of the Year
Invites to member-only functions with the players
10% discount on Panthers merchandise at the Panther Shop and merchandise outlets at Panthers Stadium
$15 discount each time you travel on the Panther Bus during the regular 2019 season
Exclusive member-first emails

Member Packs

Price Guide

	Adult	Concession	Teen	Junior	Family	Teen Family	Junior Family
FULL PRICE	$285.00	$210.00	$145.00	$145.00	$650.00	$650.00	$650.00
MONTHLY PRICE	$28.50	$21.00	$14.50	$14.50	$65.00	$65.00	$65.00

A $5 start-up fee applies for anyone signing up on a part payment plan. Please refer to DebitSuccess' Terms & Conditions.

Gold

Buy Now

Secure reserved undercover seating in the Eastern Grandstand of Panthers Stadium for the 2019 season.

Includes:

Entry to 11 Panthers home games at Panthers Stadium in 2019
YOUR choice of either a 2019 Members Cap or Members Beanie
Exclusive 2019 tailored Members Merchandise Pack
2019 Panthers Penrith Leagues Club Membership
Pre-purchase tickets to NRL Finals Series and State of Origin (Sydney) matches
Voting rights for 2019 Members Player of the Year
Invites to member-only functions with the players
10% discount on Panthers merchandise at the Panther Shop and merchandise outlets at Panthers Stadium
$15 discount each time you travel on the Panther Bus during the regular 2019 season
Exclusive member-first emails

Member Packs

Price Guide

	Adult	Concession	Teen	Junior	Family	Teen Family	Junior Family
FULL PRICE	$280.00	$210.00	$145.00	$145.00	$650.00	$650.00	$650.00
MONTHLY PRICE	$28.00	$21.00	$14.50	$14.50	$65.00	$65.00	$65.00

A $5 start-up fee applies for anyone signing up on a part payment plan. Please refer to DebitSuccess' Terms & Conditions.

Silver

Buy Now

Secure reserved seating options in one of the following bays with a Silver Membership:

Reserved seating in the Eastern Grandstand in Bays 1, 2, 7, or 8
Reserved seating in Bay 35 located on the 50m line of the Eastern Terrace
Reserved seating in bays 16 and 19 in the Western Terrace

Includes:

Entry to 11 Panthers home games at Panthers Stadium in 2019
YOUR choice of either a 2019 Members Cap or Members Beanie
Exclusive 2019 tailored Members Merchandise Pack
2019 Panthers Penrith Leagues Club Membership
Pre-purchase tickets to NRL Finals Series and State of Origin (Sydney) matches
Voting rights for 2019 Members Player of the Year
Invites to member-only functions with the players
10% discount on Panthers merchandise at the Panther Shop and merchandise outlets at Panthers Stadium
$15 discount each time you travel on the Panther Bus during the regular 2019 season
Exclusive member-first emails

Member Packs

Price Guide

	Adult	Concession	Teen	Junior	Family	Teen Family	Junior Family
FULL PRICE	$250.00	$190.00	$135.00	$135.00	$610.00	$610.00	$610.00
MONTHLY PRICE	$25.00	$19.00	$13.50	$13.50	$61.00	$61.00	$61.00

A $5 start-up fee applies for anyone signing up on a part payment plan. Please refer to DebitSuccess' Terms & Conditions.

Bronze

Buy Now

Your Bronze membership allows you entry to every home game at Panthers Stadium for less than half the cost of gameday prices. Enjoy each game from the Northern or Southern Hills, or from the unallocated seats in the Eastern or Western Terraces.

Includes:

Entry to 11 Panthers home games at Panthers Stadium in 2019
YOUR choice of either a 2019 Members Cap or Members Beanie
Exclusive 2019 tailored Members Merchandise Pack
2019 Panthers Penrith Leagues Club Membership
Pre-purchase tickets to NRL Finals Series and State of Origin (Sydney) matches
Voting rights for 2019 Members Player of the Year
Invites to member-only functions with the players
10% discount on Panthers merchandise at the Panther Shop and merchandise outlets at Panthers Stadium
$15 discount each time you travel on the Panther Bus during the regular 2019 season
Exclusive member-first emails

Member Packs

Price Guide

	Adult	Concession	Teen	Junior	Family	Teen Family	Junior Family
FULL PRICE	$165.00	$130.00	$90.00	$90.00	$370.00	$370.00	$370.00
MONTHLY PRICE	$16.50	$13.00	$9.00	$9.00	$37.00	$37.00	$37.00

A $5 start-up fee applies for anyone signing up on a part payment plan. Please refer to DebitSuccess' Terms & Conditions.

The Den

The Den is for Panther supporters who love to get loud and create an electric energy that helps spur the Panthers to victory. Located in Bay 36 in the Eastern Terrace, seating is unallocated in 'The Den'.

Join The Den and let yourself be heard in 2019.

Includes:

Entry to 11 Panthers home games at Panthers Stadium in 2019
YOUR choice of either a 2019 Members Cap or Members Beanie
Exclusive 2019 tailored Members Merchandise Pack
2019 Panthers Penrith Leagues Club Membership
Pre-purchase tickets to NRL Finals Series and State of Origin (Sydney) matches
Voting rights for 2019 Members Player of the Year
Invites to member-only functions with the players
10% discount on Panthers merchandise at the Panther Shop and merchandise outlets at Panthers Stadium
$15 discount each time you travel on the Panther Bus during the regular 2019 season
Exclusive member-first emails

Member Packs

Price Guide

	Adult	Concession	Teen	Junior	Family	Teen Family	Junior Family
FULL PRICE	$160.00	$125.00	$85.00	$85.00	$360.00	$360.00	$360.00
MONTHLY PRICE	$16.00	$12.50	$8.50	$8.50	$36.00	$36.00	$36.00

A $5 start-up fee applies for anyone signing up on a part payment plan. Please refer to DebitSuccess' Terms & Conditions.

Proud Panther

Buy Now

The perfect option for Panthers fans who don't live near Panthers Stadium but still want to show their Panther Pride and enjoy the benefits of being a member. The Proud Panther membership comes with a flexi ticket to Panthers Stadium, ensuring you can plan a trip to Panthers Stadium well in advance.

Includes:

Tailored 2019 Members Merchandise Pack
One flexi ticket to use at any home game at Panthers Stadium
Exclusive member-first emails
2019 Panthers Penrith Leagues Club Membership
Pre-purchase tickets to NRL Finals Series and State of Origin (Sydney) matches
Voting rights for 2019 Members Player of the Year
Invites to member-only functions with the players
10% discount on Panthers merchandise at the Panther Shop and merchandise outlets at Panthers Stadium
$15 discount each time you travel on the Panther Bus during the regular 2019 season

Member Packs

Price Guide

	Adult	Concession	Teen	Junior	Family	Teen Family	Junior Family
FULL PRICE	$59.00	$45.00	$35.00	$35.00	$145.00	$145.00	$145.00

Qld Ticketed Proud Panther

Buy Now

For our Panther fans north of the border, this package is perfect for you! The QLD Proud Panther membership includes a ticket to a Panthers away game of your choice in Queensland.

Includes:

Exclusive 2019 tailored Members Merchandise Pack
One ticket to any 2019 Panthers away match in QLD (Gold Coast, Brisbane or Townsville â€“ draw dependant)
Exclusive member-first emails
2019 Panthers Penrith Leagues Club Membership
Pre-purchase tickets to NRL Finals Series and State of Origin (Sydney) matches
Voting rights for 2019 Members Player of the Year
Invites to member-only functions with the players
10% discount on Panthers merchandise at the Panther Shop and merchandise outlets at Panthers Stadium
$15 discount each time you travel on the Panther Bus during the regular 2019 season

Member Packs

Price Guide

	Adult	Concession	Teen	Junior	Family	Teen Family	Junior Family
FULL PRICE	$70.00	$60.00	$50.00	$50.00	$180.00	$180.00	$180.00

Bathurst Panther

Buy Now

As part of the club's commitment to Country Rugby League, the Panthers will play a home game in Bathurst for at least the next nine years. This package gives fans the chance to secure their entry in advance and enjoy the full range of membership benefits.

Includes:

One general admission ticket to the Panthers match at Carrington Park, Bathurst
Tailored 2019 Members Merchandise Pack
Access and invites to members-only functions in 2019
Exclusive member-first emails
2019 Bathurst Panthers Leagues Club membership
10% discount on Panthers merchandise at the Panther Shop and merchandise outlets at Panthers Stadium
$15 discount each time you travel on the Panther Bus during the regular 2019 season
Pre-purchase to NRL final series and State of Origin (Sydney) matches
Voting rights for 2019 members player of the year

Member Packs

Price Guide

	Adult	Concession	Teen	Junior	Family	Teen Family	Junior Family
FULL PRICE	$59.00	$45.00	$35.00	$35.00	$145.00	$145.00	$145.00

Baby Panther

Buy Now

There's no better way to introduce the next generation of Panthers fans to your favourite team.

Includes:

2019 Baby Panther growth suit
2019 Baby Panther certificate
2019 Baby Panther door sign
2019 Members Card

Member Packs

Price Guide

	Adult
FULL PRICE	$30.00

Pet Panther

Buy Now

Panthers Memberships aren't just for humans anymore! Even your fur baby can show their Panther Pride in 2019.

Includes:

Exclusive Pet Panther food mat
Exclusive Pet Panther bowl
Exclusive Pet Panther certificate

Member Packs

Price Guide

	Adult
FULL PRICE	$30.00

6 Ticket Flexi

Buy Now

Become a member without having to commit to every home game. The 6-Ticket Flexi allows you to use six general admission tickets any way you like at Panthers Stadium in 2019.

Includes:

Six flexi tickets to home games at Panthers Stadium
Tailored 2019 Members Merchandise Pack
Exclusive member-first emails
2019 Panthers Penrith Leagues Club Membership
Pre-purchase tickets to NRL Finals Series and State of Origin (Sydney) matches
Voting rights for 2019 Members Player of the Year
Invites to member-only functions with the players
10% discount on Panthers merchandise at the Panther Shop and merchandise outlets at Panthers Stadium
$15 discount each time you travel on the Panther Bus during the regular 2019 season

Member Packs

Price Guide

	Adult
FULL PRICE	$125.00

3 Ticket Flexi

Buy Now

Become a member without having to commit to every home game. The 3-Ticket Flexi allows you to use three general admission tickets any way you like at Panthers Stadium in 2019.

Includes:

Three flexi tickets to home games at Panthers Stadium
Tailored 2019 Members Merchandise Pack
Exclusive member-first emails
2019 Panthers Penrith Leagues Club Membership
Pre-purchase tickets to NRL Finals Series and State of Origin (Sydney) matches
Voting rights for 2019 Members Player of the Year
Invites to member-only functions with the players
10% discount on Panthers merchandise at the Panther Shop and merchandise outlets at Panthers Stadium
$15 discount each time you travel on the Panther Bus during the regular 2019 season

Member Packs

Price Guide

	Adult
FULL PRICE	$50.00

Faq's

01. When will 2019 Early Bird membership prices cease?

Early Bird membership prices will expire on Sunday 6th January 2019.

02. Until what age does a junior membership apply?

Children must be under 16 as of March 1, 2019 to classify for a junior membership.

03. How do I qualify for a concession membership?

To qualify for a concession Membership, Members must hold one of the following forms of identification: pension card (aged, single parent or disability), full time student card or Veterans Affairs concession card. Health care cards do not qualify. You must notify Penrith Panthers of your concession type and relevant card number on submitting a Membership Application. Concession identification must also be available for presentation when requested upon entry to all Penrith Panthers home matches.

04. What happens if I lose my membership card?

A card replacement fee of $20 applies if you lose your card. To organise a new card contact the Panthers Membership Department on 1300 PANTHERS during in business hours or email footymembership@panthers.com.au. Replacement cards will be reissued with a new barcode with the lost cards barcode cancelled. New cards must be organised 48 hours prior to game day. If you have temporarily lost your membership card and require a paper ticket to gain entry for a game a fee of $5 applies.

Contact the Panthers Membership Department on 1300 PANTHERS during in business hours or email footymembership@panthers.com.au. Upgrades or changes will be subject to availability.

05. What correspondence do I receive from Panthers?

All members who renew or sign up online will receive a confirmation email, provided your email address is included. Throughout the season the primary form of correspondence from Panthers to our members is via email.

06. What is a rolling membership?

Rolling renewals are automatically applied to members paying in instalments, but are optional for members paying in full. Rolling renewals will mean the membership is automatically renewed into the same seats and packages for subsequent seasons, at the updated and relevant price. Prior to the renewal rollover members will be given a 14-day period in which to make any changes or upgrades to the membership package and payment details, or to notify the Penrith Panthers in writing that they do not wish to rollover (strict time frames apply).

07. When will I receive my 2019 membership?

Membership Packs will start to be dispatched from December.

08. Can I upgrade my membership on a game-by-game basis?

Yes. Once inside Panthers Stadium you do have an option to upgrade your seat for that specific game. Upgrades can be purchased from the 'Upgrade Window' located inside the Western Gate. Seating is subject to availability and may not be available at all games.

09. Who do I contact if I have a membership issue?

Please call Panthers Membership on 1300 PANTHERS or email footymembership@panthers.com.au. Please note that during the renewal period the Membership Team experience a high volume of phone calls. Please leave a message and you will be contacted as soon as possible. The office is open Monday to Friday from 9am-5pm.

10. Where do I go if I have a concern on gameday?

On gameday, the Membership Team is located in the Membership Marquee outside the Western Gate at Panthers Stadium. Membership Representatives will be there from the scheduled gate opening time until NRL kick-off. They will be able to answer and help all members with enquiries.

11. How do I buy a membership as a present?

Gift Vouchers are available for Christmas presents stating that a 2019 Panthers membership has been purchased and that their membership is on its way. Please contact the Panthers Membership Department if you require a voucher.

12. How do I claim my Panthers Penrith Leagues Club membership which is included as a football membership benefit?

All persons over the age of 18 can claim a Panthers Penrith Leagues Club membership by presenting your football membership confirmation email or receipt to the reception staff at the club reception.

13. What do I do if I have already purchased my Panthers Penrith Leagues Club Membership?

All persons over 18 can present their football membership confirmation email or receipt and your Panthers Penrith Leagues Club membership card at the club reception and 500 Panther points ($5.00) will be credited on to your Panthers Penrith Leagues Club card. This credit can be used at any outlet where Panther points are redeemable, including the Panther Shop.

14. What date do I have to renew by to retain my 2019 reserved seat?

Friday 9th November, 2018

15. How do seats get allocated?

The renewal period closes on Friday 9th November, 2018. After this date existing members will be given first preference if they wish to change their seats. Thereafter, seats will be allocated on a first in first allocated basis. If your initial seats have been allocated we will place you in the next best available seats according to your preference. Seats for new members will be allocated after existing member's requests have been processed. These will be prioritised by the date they are received.

Whilst we endeavor to accommodate seating preferences, if your preference is unavailable or if you do not request a seating preference you will be allocated the best available seat at time of processing. Therefore, memberships will not be refunded on the basis of specific seat allocation or dissatisfaction with the provision of individual elements of the entitlements.

16. What is Penrith Panthers refund policy?

Once membership applications have been processed applications cannot be withdrawn. All refund requests received in writing will be assessed by the Penrith Panthers Membership Department. Granting of refunds is up to the discretion of the Penrith Panthers Membership Department. All requests are to be made in writing by emailing footymembership@penrithpanthers.com.au or by sending it to 'Panthers Membership Department' PO Box 8322, Penrith NSW 2751. Cancellation fees may apply.

17. How do I access NRL Finals Series tickets?

Members will receive priority access to weeks 1 to 3 of the NRL Finals series for matches in which Penrith Panthers participate. Due to the limited number of tickets available for any final, the allocation of tickets is at the discretion of the NRL.

18. How do I join?

Online. All the information you need can be found here. Simply follow this site through the different packages available and follow the process through to payment.

19. Panther Shop

Visit the Panther Shop located on Level 1 at Panthers Penrith Leagues Club, between 10am - 6pm from Sunday to Wednesday and 10am - 9pm on Thursday to Saturday.

20. Call Us

If you're unable to visit, call us on 1300 PANTHERS and we can help you every step of the way. What do I do if I have more questions? Feel free to phone the Panthers Membership Team on 1300 PANTHERS or email us at footymembership@panthers.com.au

Terms and Conditions

2018 members wishing to renew their seats for 2019 have a renewal period until close of business on Friday 9th November 2018. From the 10th of November any seats not renewed may be made available for purchase to upgrading/new members.

Concession status applies to pensioners holding a Centrelink card and full time students aged 16 years (at 01/03/2019) and over. Appropriate proof of concession must be available for display upon ground entry. Concession prices are not available to seniors or unemployed. Junior membership holders must be under the age of 16 on the 1st of March 2019.

The membership team will always do their utmost to satisfy seating requests. Please note that we cannot accommodate every request. It is not our policy to phone members to discuss seating options so we ask members to list multiple seating options. It is very important to submit your seating request at the time of renewing or purchasing your membership.

All prices advertised on this website are inclusive of GST unless otherwise stated.

Members may choose to join or renew either online, through email, over the phone, by submitting an application form at the Panther Shop, mailing their application form or in person. Regardless of how the membership is purchased, as a condition of their membership, all members agree to be bound by the Terms and Conditions of the Penrith Panthers membership.

Memberships purchased after the first home game will not be sold on a pro-rata basis, and will be charged at the prices listed on the 2019 Penrith Panthers membership website.

Paying by Instalments: Members choosing to pay by instalments will do so by entering into an agreement with Debitsuccess Pty Ltd. By selecting this option, members agree to their membership being automatically renewed for subsequent seasons unless they choose to "Opt Out" during the designated timeframe set by the Penrith Panthers. Any members who miss an instalment risk having their membership voided and barcodes cancelled. Members who choose to pay by instalments will be bound by the Terms and Conditions of their agreement with Debitsuccess Pty Ltd. Additional transaction fees of 3.09% apply per instalment, along with an initial set-up fee of $5.00. Cancellation fees and missed payment fees also apply.

Members must take responsibility for updating all personal details so Penrith Panthers can communicate with them effectively. Penrith Panthers holds no responsibility for a member's failure to update their personal details. To update your personal details please call 1300 PANTHERS or email footymembership@panthers.com.au.

Penrith Panthers reserves the right to suspend/cancel the membership of any member who behaves in a manner that is deemed to be inappropriate. Please be mindful of those around you, and immediately report anything you deem to be inappropriate to your nearest staff member. In circumstances where your membership is suspended or cancelled for inappropriate conduct you will not be entitled to a refund for any unused portion of your membership entitlements.

Rolling Renewals: Rolling renewals are automatically applied to members paying by instalments, but are optional for members paying in full. Rolling renewals will mean the membership is automatically renewed into the same seats and packages for subsequent seasons, at the updated and relevant price. Prior to the renewal rollover members will be given a 14 day period in which to make any changes or upgrades to the membership package, or to notify the Penrith Panthers in writing that they do not wish to rollover.

Rolling Renewals if Paying by Instalments: Rolling renewals automatically apply to all members paying by instalments. Instalments will commence on November 28th 2018 and a maximum of 10 monthly instalments will apply. All members who join after November 28th 2018 will have their number of instalments adjusted, and payments re-calculated. Instalments will commence for the following season in November 2018 unless the member notifies the Penrith Panthers that they wish to 'Opt Out'. All members paying by instalments are also bound by the Debitsuccess Terms and Conditions.

Rolling Renewals if Paying in Full: Rolling renewals automatically apply to all members paying in full. Any members paying in full will have the full payment charged to the same credit card as the previous season, and the member is responsible for updating these details should the card details change, or to provide the new expiry date if the card expires. If you do not want to automatically renew your membership, please select this option when submitting payment details.

Opt Out: Members who sign up for the rolling renewal option will have their membership automatically renewed until such time that they 'Opt Out' for home games without giving prior notification to the Penrith Panthers. All Proud Panther members will be contacted prior to the season to let us know which away game you would like to attend. These tickets are usually claimed from the ticket collection box on the day of the game at the away ground. The exact location of the tickets will be confirmed in reply to your email.

The Penrith Panthers reserve the right to itself to amend these terms and conditions as may be reasonably necessary from time to time.

By applying for membership I acknowledge that I accept the above Terms and Conditions.

Terms and conditions of the debitsuccess contract

01. Introduction

This document outlines the rights and responsibilities you have with regard to the ability of Debitsuccess Pty Ltd to directly debit your nominated bank account or credit card for any instalments or fees due by you under the terms and conditions of this Contract and DDR Service Agreement, the terms of which are stated below. Should you have queries regarding your Contract or this DDR form you should in the first instance contact Debitsuccess on 1-800 148 848. All queries regarding the provision of services by the facility should be directed to the facility.

02. Parties to contract

The "Facility" means the organisation providing the service for which the Customer is paying. The "Customer" means the person or party authorising this Contract. "Debitsuccess" is Debitsuccess Pty Limited, PO Box 577, Mt Waverley, Vic, 3149, Phone: 1800 148 848, E-mail: customerservice@Debitsuccess.com. All communication relating to this Contract is to be sent directly to Debitsuccess. The Customer acknowledges that Debitsuccess has been contracted by the Facility to collect the Instalments due under this Contract, and also acknowledges that all rights of the Facility pursuant to this Contract are able to be enforced by Debitsuccess as if it were the Facility without any involvement on the part of the Facility or the consent of the Customer.

03. PAYMENTS

The Customer agrees to pay the instalment amount at the agreed payment frequency until this Contract is terminated in accordance with clause 4 below. Should there be any arrears in payments the Customer authorises Debitsuccess to debit the outstanding balance in order to bring the account up to date.

04. Termination of contract

The Customer may terminate this Contract before the expiry of the minimum term or payments if all the instalments and fees due up to the date of termination are paid, and in addition the cancellation fee as specified on the front of this Contract is paid to Debitsuccess. Should the membership type selected as part of this online signup be indicated as ongoing in nature, then this Contract shall continue indefinitely after the minimum term until such time as the Customer requests Debitsuccess, after the expiry of the minimum term for it to terminate. Any instalments/fees due at the date of termination (including instalments/fees which fall due during the notice period) will remain a debt owed to and recoverable by Debitsuccess. There will be a period of notice of 30 days unless otherwise specified by the Facility between the date of request and the date of actual termination during which any payments due must still be paid in full. The Customer should contact Debitsuccess if they have not received written confirmation of the termination within the 30 day period. The Customer shall not consider that this contract has been terminated until such time as this is confirmed in writing to the Customer by Debitsuccess (not more than 14 days after the termination date). Termination of this Contract will also terminate the Direct Debit Request Authority.

05. Breach of contract

The Customer, Debitsuccess and the Facility each hold reciprocal rights of termination for a material breach of any term or condition of this Contract. The Contract will be terminated upon receipt of written notice outlining the relevant breach.

06. Administration fee

A one-off fee of $5.00 is payable to Debitsuccess by the Customer on authorising of this Contract.

07. Privacy

A Customer's "personal information" (as that term is defined in the Privacy Act 1988 (Cth)) will only be used by Debitsuccess to provide you with the services contemplated by this Contract. Debitsuccess' Privacy Statement is to be found on its website www.Debitsuccess.com.

08. Liability

To the extent permitted by law, Debitsuccess hereby excludes any liability of Debitsuccess to the Customer in contract, tort, statute or in any other way for any injury, damage or loss of any kind whatsoever (including, without limitation, any liability for direct, indirect, special or consequential loss or damage), sustained by the Customer and/or any other person, or for any costs, charges or expenses incurred by the Customer, arising from or in connection with this Contract and/or the services/products provided by Debitsuccess, and/or any act or omission of Debitsuccess.

09. Credit/Debt Reporting Agencies

Upon default by the Customer in regard to any obligation under this Contract and failure to remedy the default after notification by Debitsuccess, the Customer authorises Debitsuccess to notify any debt collection/credit reporting agency of the default. Should this occur then at Debitsuccess' sole discretion it may terminate the contract at which time the full outstanding balance for the remainder of the minimum term or payments (including any current arrears) shall be due in full. The Customer authorises Debitsuccess to add to the outstanding debt a fee of $50 and an amount equivalent to 25% of the full outstanding balance (being Debitsuccess' expenses reasonably incurred in collecting the debt) upon initial referral to the debt collection/credit reporting agency.

10. Provision of service

Change of location or ownership or the name of the Facility does not absolve the Customer of responsibilities under the terms and conditions of this Contract.

11. Increase in fees

Debitsuccess may at any time AFTER the end of the minimum term, upon sending written notice to the Customer's last known address and giving 14 days' notice, increase the instalment amount. If the Customer wishes to terminate this Contract as a result of the increase in the instalment amount, the Customer must notify Debitsuccess in writing within 14 days of the date of the written notice sent by Debitsuccess. The Contract will be terminated upon receipt of this notice. If the Customer does not notify Debitsuccess of its intention to terminate this Contract within such specified time period, then this Contract will remain in force and the increase in the instalment amount will be deemed to be accepted by the Customer.

12. Entire Agreement

This Contract and the DDR Service Agreement constitute the entire agreement, understanding and arrangement (express and implied) between the Customer, the Facility and Debitsuccess relating to the subject matter of this Contract and supersedes and cancels any previous agreement, understanding and arrangement relating thereto whether written or oral. If any provision of this Contract is invalid, illegal or unenforceable in any respect, the validity, legality and enforceability of the remaining provisions will not be affected and such invalid, illegal or unenforceable provision is to be severed from this Contract.

TERMS AND CONDITIONS OF THE DEBITSUCCESS DIRECT DEBIT REQUEST (DDR) SERVICE AGREEMENT

01. Initial Terms

Debitsuccess will debit your nominated account for the amounts and at the frequency of payments as agreed between us on the Debitsuccess DDR Contract authorised and accepted by you.

02. Change of terms

In the unlikely event that the initial terms are to change, they can only do so in accordance with your Contract and we must give you at least 14 days' notice of the changes including if applicable the new amount, new frequency and next debit date.

03. Deferring or stopping a payment

Should you wish to defer a payment to another date you must contact Debitsuccess before the date of that payment to request the deferment. Deferments are entirely at the discretion of Debitsuccess and will depend on the length of deferment, the current state of your account and your past history. You may request us to stop an individual payment however you will still be liable to make this payment by some other method or your account will become overdue

04. Altering the schedule

Should you wish to alter the payment frequency or Day to Debit contact Debitsuccess and at our discretion in most instances we will be able to make the changes you require. There may be a fee charged for this service (details of any fees payable can be obtained by contacting Debitsuccess on 1-800 148 848). Any changes made will not affect the total amount you would otherwise have paid over the minimum term of your Contract.

05. Cancelling the payments

You can cancel this Direct Debit Request Authority by requesting this of Debitsuccess or your bank. Cancellation of the authority to debit your account will not terminate this contract or remove your liability to make the payments you have agreed to.

06. Disputes

If you dispute any debit payment, you must notify Debitsuccess immediately. Debitsuccess will respond to your dispute within 7 working days and will immediately refund the amount of the debit if we are not able to substantiate the reason for it. If you do not receive a satisfactory response from us to your dispute contact your financial institution who will respond to you with an answer to your claim within 5 business days if your claim is lodged within 12 months of the disputed drawing, or within 30 business days if your claim is lodged after 12 months from the disputed drawing.

07. Non working day NON WORKING DAY

When the day to debit falls on a weekend or public holiday the debit will be initiated on the next working day.

08. Dishonoured payments

It is your responsibility to ensure that on the due date clear funds are available in your nominated account to meet the direct debit payment. Should your payment be dishonoured Debitsuccess will debit you an additional

$10.00 with your next payment and may, if we have not received instructions to the contrary from you, debit both the current due payment and the now overdue payment(s) on the same day. Debitsuccess may debit other fees or costs involved with debt collection in accordance with the terms and conditions of the Contract (refer to clause 9 Credit/Debt Reporting Agencies).

09. Enquiries

All enquiries should be directed to Debitsuccess and should be made at least 1 working day prior to the next scheduled debit date.

10. Your other responsibilities

In addition to those already mentioned, you are responsible for ensuring that your nominated account is able to accept direct debits. If it is not, it is your responsibility to provide Debitsuccess with a new account number.

Insurance Info

Ticketek Pty Ltd AR No. 344548 is an authorised representative of AGA Assistance Australia Pty Ltd ABN 52 097 227 177 AFS Licence 245631 trading as Allianz Global Assistance. Ticket Insurance is issued and managed by Allianz Global Assistance as agent for the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence 234708. You should consider the Product Disclosure Statement available on this website before deciding if this product is right for you.

Quick Links

Security

Powered By

Version 5.20 B252 R23